Privacy Policy

Effective Date: October 7, 2026

Yin Yang Pilates (“Yin Yang”, “we,” “our,” or “us”) respects your privacy. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your information when you visit our website or use our services (“Services”). Please read this policy to understand our policies and practices regarding your information. By using our Services and/or providing us your personal information, you agree to the collection, use, storage, and sharing (solely as may be indicated herein) of your personal information as described in this Policy.

1. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Emergency contact information
• Date of birth (if provided)
• Membership and account information
• Appointment and attendance history
• Any personal communications (email, mobile, or otherwise) between you and Yin Yang, and any personal information therein
• Any information shared with our Wellness Living mobile app
• Any photographs, video recordings, or other media that may capture member’s image (if member consents in its relevant membership agreement)

Please note this Policy does not apply to any information collected or stored by any third party, including but not limited to any third-party website, software, mobile application, or payment processor.

Payment Information

Payments are processed securely through third-party payment providers. As previously identified, this Policy does not apply to information shared with any third-party.

Yin Yang does not store complete credit or debit card numbers on our own servers.

Health Information

You may voluntarily provide health information, injury history, pregnancy status, physical limitations, or other wellness information necessary for safe participation in our Services.

This information is used only to provide appropriate instruction and maintain a safe environment.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address (which may include geolocation data)
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Website usage statistics

This information helps us improve our Website and user experience.

3. Cookies

Our Website may use cookies and similar technologies to improve functionality, remember preferences, measure website performance, and better understand visitor behavior.

You may adjust your browser settings to disable cookies, although doing so may affect Website functionality.

4. How We Use Your Information

We may use your information to:

• Schedule appointments and classes
• Manage memberships
• Process payments
• Communicate regarding appointments, schedule changes, and studio updates
• Respond to inquiries
• Send newsletters and promotional emails when you have opted in
• Improve our Website and services
• Maintain studio records and safety documentation
• Comply with legal obligations
• If you consent to your photograph and video sharing in your membership agreement, Yin Yang may utilize such imagery to promote Our Services and business through advertising, including via social media outlets

5. Email and Text Communications

If you subscribe to our mailing list or become a client, we may send:

• Appointment reminders
• Schedule updates
• Membership communications
• Newsletters
• Promotions and studio announcements

Marketing emails include an unsubscribe option.

Transactional communications related to appointments, memberships, or account administration may still be sent as necessary.

Standard messaging and data rates may apply to text messages.

6. Third-Party Service Providers

We work with trusted providers to operate our business.

These may include services for:

• Scheduling and client management
• Payment processing
• Email marketing
• Website hosting
• Analytics
• Marketing

These providers may process personal information only as necessary to perform services on our behalf.

7. Sharing Information

We do not sell, rent, or trade your personal information.

We may share information only:

• with service providers assisting us in operating our business;
• when required by law or court order;
• to protect the rights, safety, or property of Yin Yang Pilates or others;
• with your consent; or
• to enforce any rights under our Terms and Conditions or membership agreement.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

However, no method of electronic transmission or internet storage can be guaranteed to be completely secure and Yin Yang does not guarantee the security of your personal information. Any transmission or sharing of your personal information is at your own risk.

9. Your Choices

You may request to:

• access personal information we maintain about you;
• update or correct inaccurate information;
• unsubscribe from marketing emails; or
• request deletion of information where permitted by applicable law.

Certain records may be retained as required by law or for legitimate business purposes.

10. Children’s Privacy

Our Website is not intended for children under the age of 13 without parental or guardian involvement.

When minors participate in studio programs, registration and consent must be completed by a parent or legal guardian.

11. Links to Other Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We may update this Policy periodically.

The current version will always be posted on this page with the updated Effective Date.

Your continued use of the Services after We update the Policy is deemed to be an acceptance of any changes to the Policy.

13. How We Retain Your Data

We store your data as long as necessary to fulfill our Services, or as legally permitted/required. At the end of the retention period, all personal data is destroyed/deleted.

14. Contact Us

If you have questions regarding this Policy or our privacy practices, please contact us:

Yin Yang Pilates

111 S. Rand Road

Lake Zurich, IL 60047

Phone: (847) 719-1800

Email: contact@yinyangpilates.com